What is Detour Africa’s cancellation policy?

In the event of cancellation the following cancellation fees will be payable by the client:

For Tours only in South Africa

• Notification is received 30 days or more before departure, loss of 25% deposit
• 30 days or less  prior to departure, loss of 100% of tour cost

For Multiple Cross country Overland tours

• Notification received 56 days or more prior to departure, loss of deposit
• 31 to 45 days prior to departure, loss of 50% of tour cost
• 30 days or less  prior to departure, loss of 100% of tour cost

Cancellation of any booking must be received in writing and acknowledged by Detour Africa.

If the Client fails to join a tour, join it after it’s a departure, or leave it prior to its completion for any reason, no reimbursement whatsoever will be made.

Detour Africa reserves the right to change or cancel any tour although every effort will be made to operate itineraries as advertised.

In the event of a tour being cancelled by Detour Africa, the Client may choose a full refund or alternatively any other tour that Detour Africa is in a position to offer. If the price of the alternative tour is less than the original tour booked, the difference will be refunded to the Client. If the alternative tour is more expensive, then the Client will be liable for the additional cost.

Changes made by the Client: If the Client wishes to change his/her reservation Detour Africa will make every effort to assist the Client. The reservation date may be changed, subject to availability and agreement with Detour Africa. Any changes will incur a minimum fee of US$ 50 and any subsequent cancellation fee will be based on the date of the original travelling date. Should Detour Africa not be able to help the Client with alternative dates, the normal cancellation fees will apply.

Please see the full terms and conditions via this link: https://www.detourafrica.co.za/terms.html